At Kheepi, we respect your right to control your personal data. You can request deletion of your account and all associated data at any time.
How to request deletion
To request deletion of your data, you can:
- Email us directly: Send a request to reckojean@gmail.com with the subject line "Data Deletion Request"
- Use the in-app option: If available, go to Settings → Account → Delete Account within the Kheepi app
What gets deleted
When we process your deletion request, we will remove:
- Your account profile and credentials
- All saved items (links, screenshots, products, restaurants, etc.)
- Your intents and moment preferences
- Notification settings and history
- Completion history and activity data
- Any notes or descriptions you added
- Location data associated with your saved items
What we may retain
In some cases, we may need to retain limited information for legal, security, or operational reasons, such as:
- Records needed to comply with legal obligations
- Information necessary to resolve disputes
- Anonymized or aggregated data that cannot identify you
Processing time
We aim to process deletion requests within 30 days. In some cases, it may take longer due to technical complexity or legal requirements. We will confirm when your deletion has been completed.
Before you delete
Please note that account deletion is permanent. Once processed:
- You will not be able to recover your saved items
- Your account cannot be restored
- Any subscription or premium features will be cancelled
If you only want to take a break, consider simply logging out or disabling notifications instead of deleting your account.
Verification
To protect your privacy, we may ask you to verify your identity before processing a deletion request. This helps ensure that only you can delete your data.
Submit a deletion request
Email us at reckojean@gmail.com with the subject line "Data Deletion Request" and include the email address associated with your Kheepi account.
Questions?
If you have any questions about the deletion process or your data rights, please contact us at reckojean@gmail.com.